In the normal course of operating providing our Services (including operating our Sites), we may collect, store and process Personal Information that you make available to us, directly and indirectly, when accessing or using our Services. We may collect this information directly from you when you use the Services (for example when you complete an online form), or from our service providers, data aggregators, customers, government agencies, consumer reporting agencies, insurers, public records and other third-party sources as described in this Section. We may also indirectly collect the information from you when you visit or use one of our Sites.

Specific examples follow below, but generally, as regards information we have about you (including Personal Information), we use the information to provide our Services to you (including assisting you to obtain quotes, estimates or more information about our business partners' and customers' offerings), communicate with you about your requests, offer, maintain, improve and troubleshoot the Services, as well as to report and respond to claims, to prevent fraud, to conduct analyses for our business, for security purposes, for other normal business administration and related services, to protect REIN and to conduct investigations of possible breaches of law, to cooperate with law enforcement, or to identify, contact or bring legal action against someone who may be violating any agreement with us, and as otherwise required or permitted by applicable law.

• Accounts; Use of our Insurance Agency Services: When you register with us, create an account for, and access our insurance agency Services through the account, thereafter update your information on your account, you voluntarily provide us with Personal Information. When you create an account, we will ask for the following Personal Information from you: your name, email address, account password. We may also collect your age, phone number, physical address, and professional or employment information that identifies you as additional Personal Information. We may further collect information relating to your insured equipment and devices, which on its own is not Personal Information, but may when combined with other information be used to identify you. For example, we may have your vehicle's vehicle identification number (VIN) or drone model number, tail number and serial number, depending on which of our Services you use. We may also collect drone pilots' FAA license number in some instances. To process insurance claims, you may be required to submit photos showing insured assets' condition. We may transmit your Personal Information to our insurance carriers or their representatives for purposes related to your insurance policy or claims. If you need to update your information, you may be able to do so through your account, or by contacting us as provided in "Contact below.
  
  We may also obtain other Personal Information about you as necessary to provide requested coverage from consumer reporting agencies, insurers and unaffiliated third parties, public records and other sources. Information collected about you may include information related to your employment history, credit score, credit history, or transactions with us or others. Also, we may check the information you provide to us with certain government databases, including the Federal Aviation Administration (FAA) and the Office of Foreign Assets Control (OFAC), regarding your application to use our Services.
  
  

• Unmanned Aircraft System Log Files: When you are drone insurance customer of ours, we may receive, store and process log files from your unmanned aircraft system. We may also transmit these log files to our insurance carriers or their representatives as part of the claims process, updating rates and data analysis. Log files may include location information (such as a latitude and longitude), the make and model of your unmanned aircraft system, business names, and serial numbers for your unmanned aircraft system components and equipment.
  
  

• Vehicle, Device and Driver Data: When you are a vehicle insurance customer of ours, as part of our data analysis services provided to insurance partners, we may receive, store and process data from vehicles such as commercial trucks and devices, software used in such vehicles and driver data on behalf of our insurance partners. This data may include telematics data, GPS data, diagnostics data and the gender, birthdate and state of vehicle drivers. We analyze this data on behalf of our insurance partners to assess risk, enhance loss prevention tools and improve the overall insurance process.
  
  

• Online Forms: When you complete an online form to request a quote, estimate, or referral to products offered by us or our business partners and customers, we will typically collect your name,
  
  address, email address and phone number and additional information as Personal Information. We will also request additional information depending on the type, product, or service your request relates to. For example, your date of birth may be needed in some instances. The nature of your assets you are protecting may also be needed, for example, data relating to the vehicle, watercraft, home or other asset you may be seeking to insure, how long you have owned/lived in it, current insurance information, estimated income, estimated debt, credit score range, driver's license number, social security number, length of time at your current residence, whether you rent or own the residence, whether you have filed for bankruptcy, and demographic information such as gender. If we associate such information with you in a way that identifies you, we treat it as Personal Information under this Privacy Policy. If you have questions about updating your information, contact us as provided in "Contact below."
  
  

• Requesting a Quote, Estimate or Other Information from one of our Partners: We act as a service provider to other businesses by allowing consumers to request a quote, estimate or more information about a product or service our partners may offer (which may be unlike any products or services we offer directly). We offer this service in many instances without the need to create an account with us or register with us. In most cases, we will need at least your name, email address and age to provide the requested details. We may also need your location to fulfill your request. In some instances, account holders with us may also complete a form to receive information about a third-party offering. If we already have the information needed to complete the form because of our existing relationship with them, they consent to our using it for the form when they click to submit the form. You may see such a form, for example, for auto insurance quotes on a third-party website when you visit that site and elect to complete the form hosted by us to request the information. We act as a service provider to other brands (in the insurance industry and other unrelated industries as well) in assisting them to receive indications of interest from consumers. The form you complete to receive quotes or information from third parties is subject to this Privacy Policy unless the form indicates another Privacy Policy applies. If a consumer ultimately engages with the other brand (in the consumer's discretion), they would interact with the brand subject to the other brand's own separate privacy policy. Information you provide is voluntarily provided to us to fulfill your request and we share it with our business partners as needed to fulfill your request. We are not affiliated with, and do not endorse, specific third-party brands of products and services for which we act as a service provider collecting leads. You should conduct your own due diligence on any other businesses with which you determine to interact.
  
  

• Job Application: If you visit our "Careers" page and choose to apply for one of the positions listed, we will ask you to provide your first and last name, email address and upload a resume. You also have the option to upload a cover letter. Categories of information we collect will depend on what you include in your resume, such as employment and education history, language skills, qualifications, and other information you choose to share with us.
  
  

• Advertising and Marketing: We may use your Personal Information to send you offers of interest, for sales, marketing and advertising purposes with respect to our offerings and partner offerings where you request a quote or estimate or more information about partner offerings.
  
  

• Communications with Us: You may voluntarily make Personal Information available to us when you complete a contact form on a Site, contact our customer service agents, and/or when you report, change or update an insurance claim or your account information. You may also voluntarily provide us with Personal Information so we can respond to your requests and communicate with you about them.
  
  

• Log Data: We may also receive, store, and process "log data", which is information that is automatically recorded whenever you access or use our Sites and Services, regardless of whether you are registered with us or logged into your account, such as your IP address, location data provided by your browser's Geolocation API (such as an approximate latitude and longitude based on your IP address), the date and time you accessed our Sites, the hardware and software you are using, referring and exit pages and URLs, the number of clicks, device event information, pages viewed and the order of those pages, and the amount of time spent on particular pages.
  
  

• Cookies & Tracking Data: Our Sites automatically collect log data (described above) about Users to help us maintain, secure and improve our Services, understand the effectiveness of our advertising, and who is interested in our Services. For example, our Sites automatically gather a User's IP address, location data provided by their browser's Geolocation API (such as an approximate latitude and longitude based on the User's IP address), which Internet Service Provider the User utilizes, statistics about how Users navigate through and use our Sites, and other log data gathered through the use of cookies and other technologies.
  
  You may decline our cookies if your browser permits. By using our Sites, you agree that we can place cookies on your browser, unless you have limited their use in your browser settings.
  
  We may use user activity tracking technologies (e.g., Google Analytics) to help us understand how our visitors use the Site and services. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: tools.google.com/dlpage/gaoptout.
  
  

• Telephone Communication: When you call our customer service team, we may collect your name, account ID, and other information regarding the purpose of your call-in addition to any Personal Information that you may provide in the process of identifying you, your account (if any) and communicating with you about your request to our team.